Incident Response | EMCP

5.2.10 Technology Disaster

Software Failure

Expected Impact

• No damages likely.
• Not life-threatening.
• Services should be restored within 48 hours.

Expected Consequences

• Degradation of college activities.
• College should remain open.

Suggested Action Steps

• EMBCP may be activated
• IRT may be contacted
• EMT notified
• IS works to restore services
• Most Critical Plans / Resources:
  • IT

Hardware Failure

Expected Impact

• No damages likely.
• Not life-threatening.
• Services may not be restored for several days.

Expected Consequences

• Serious degradation of college activities.
• College should remain open.

Suggested Action Steps

• EMBCP may be activated
• IRT may be contacted
• EMT notified
• IS works to restore services
• Alternate site plan possibly activated
• Most Critical Plans / Resources:
  • IT