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Incident Response

INCIDENT COMMANDER ACTION STEPS

General Disaster Action Steps

Pre-Disaster

  • Conduct an emergency meeting of the EMT for all serious threats. This meeting may be conducted via Conference call using the Century Link Conference Line.
    • Dial the toll-free Reservationless Conferencing access number: 1.877.820.7831
    • Dial the Passcode
      Note:  the pound key must be pressed after your passcode is entered
    • Wait to be added to the conference
    • If the designated Chair or their delegate does not connect to conference within 5 minutes disconnect from the call
  • The CIC will determine if the event or the threat is of sufficient magnitude to warrant the opening of the EOC and the overall activation of this EMBCP.
  • The CIC will have Security contact the EMT and IRT as necessary.
  • Conduct meetings at as frequently as necessary. (Meetings may be conducted by telephone).
  • In the event of any pending threat, post observers and/or alert civil authorities as necessary.
  • Be prepared to open the Century Link Conference Line.
  • Be prepared to update the College Emergency Website at 6:00AM and at 6:00PM or more frequently as necessary.
  • Consult with legal counsel.
  • Keep all personnel informed of any danger and provide any special instructions.
  • Secure the campus grounds and building envelopes.
  • Secure building contents.
  • Discontinue normal College operations and release or close classes before the situation becomes dangerous.
  • Identify essential personnel who will remain on campus during the disaster event.
  • If appropriate, implement evacuation and safety plans.

Disaster Impact

  • All normal academic and research activities are discontinued.
  • If appropriate, implement evacuation, emergency lockdown and other safety plans.
  • Focus on life safety issues first. In a crisis situation where life safety is a concern: turn authority over to the proper civil authorities as soon as possible.

Post-Disaster Activities

  • Have security contact needed IRT resources, EMT members, and IRT members.
  • Have security contact all EMT members.
  • Have security contact all IRT members.
  • Establish the EOC or ECP.
  • Establish lines of communication.
  • Secure the Campus.
  • Address all life threatening and dangerous situations.
  • Assess the status of the following:
    • Campus damage
    • Building damage
    • Building content damage
    • Workforce capabilities
  • Develop a recovery strategy, consider the following:
    • Basic services and backup alternatives
    • Available resources
    • Regulatory requirements
  • Send updates via BlackboardConnect as needed.
  • Continue to take steps to mitigate future damages.
  • Consult with legal counsel to investigate legal matters.
  • Hold a debriefing meeting, review the actions taken and make appropriate updates to the EMBCP.

GENERAL CRISIS MANAGEMENT PROCEDURES

For our purposes a "crisis situation" represents an extraordinary and unpredictable disastrous event such as a dangerous (possibly armed) intruder, death of an individual, criminal activity, fire, etc.

Initial Response

  • Contact police, fire, or rescue agencies. Turn decisions over to the appropriate government agency as soon as possible.
  • Address life safety issues first.
  • Determine if an evacuation or an emergency lockdown is advisable.
  • Conduct an emergency meeting of the EMT and IRT.
  • Assign a liaison person to gather information and interface with government agencies.
  • Keep the organization's spokesperson advised of the situation.

During the Crisis

  • Disseminate information to the EMT and IRT preferably by meeting rather than by memo.
  • Supply management team with written material to assist with the dissemination of information to all employees.
  • Supply telephone operators with a brief statement to handle incoming telephone calls. Be sure that only one person is authorized to speak with the media and that all other employees are instructed not to speak with the media. Consider establishing a voice-mail information box to provide consistent information to all callers.
  • Maintain close contact with government agencies.
  • Have the spokesperson handle all media contact.

Debriefing

  • Meet with members of the EMT & IRT and allow each individual time to express themselves. This is useful for fact- finding and physiological healing.
  • Reconstruct the College's response process and reevaluate the steps taken.

 

INCIDENT RESPONSE ACTION PLANS

Purpose

The purpose of this Incident Response Plan is to provide important information in the event an emergency or natural disaster occurs within the Lamar State College Orange campus or the general area that impacts academic and other operations. This plan will assist in anticipating emergencies and help initiate the appropriate response to greatly lessen the extent of injuries and limit equipment, material, and property damage.

This Incident Response Plan is designed for use by faculty, staff, and other early responders.

Bomb Threat or Suspicious package

  • If a suspicious package is discovered on the campus, the individual making the discovery shall immediately contact Security at 670-0789 and provide as much information as possible. At a minimum, the individual should provide a description of the suspicious package, the location, and any specific characteristics.
  • If a telephone call or information is received stating a bomb is on the campus:
    • Recipient will write down the call as precisely as possible, noting time of call, length of call, and any distinguishing characteristics of the caller’s voice (including male/female, accent, age, etc.) and the possible location. (Note: Use the attached checklist for bomb threats.)
    • Recipient should not hang up the phone when the call is completed. Keep the line open or place it on “hold”.
    • Recipient immediately contacts Security and advises them of the call, and provides a detailed written text.
  • In addition to contacting the Incident Commander, Security will call 911 advising local emergency service authorities of the situation (bomb threat or suspicious package) and request local emergency service assistance. Local emergency service authorities should be provided any updated information upon arrival.
  • Security will be posted to ensure no one enters the building(s) until emergency personnel arrive and the area is determined to be safe.
  • All students, faculty, and staff will vacate the affected buildings, and move to a safe location as designated by officials on site, staying at least 300 feet from the nearest affected building.
  • Once local emergency service authorities arrive, the Incident Commander will coordinate and assist them. Only trained personnel should attempt to perform a methodical search of the buildings.
  • The local emergency services authorities will notify the Incident Commander when reentry to the building is allowed.

Bomb Threat Checklist & Telephone Procedure

Printable bomb threat checklist and telephone procedure

Instructions: Be calm, be courteous, and listen. Do not interrupt the caller. Notify supervisor or security officer (670-0789) by pre-arranged plan while caller is on the line. Do not hang up phone when call is completed.

Name of Individual who receives call:

Time:

Date:

Number at which call was received:

 

 

Pretend difficulty with hearing, keep caller talking. Questions to ask:

When will it go off?

 

Where is it located?

 

What kind of bomb is it?

 

Where are you calling from?

 

What is your name and address?

 

Action to take immediately after receiving call:

  • Write down the call as precisely as possible, noting time of call, length of call, any distinguishing characteristics of the callers voice, to include male/female, accent, age, etc. and the possible location.
  • Do not hang up the phone when the call is completed. Keep the line open or place it on “HOLD”.
  • Immediately contact Security at 670-0789 and advise them of the call.
  • Write out the message in its entirety with any other comments.

CALLER’S IDENTITY

□ Male □ Female

□ Adult □Juvenile

Approximate age:

LENGTH OF CALL:

ORIGIN OF CALL:

□ Long Distance □ Local

□ Internal □ Cellular

 

VOICE CHARACTERISTICS:

□ Loud □ Soft

□ High Pitch □ Deep

□ Raspy □ Pleasant

□ Intoxicated □ Other

LANGUAGE:

□ Excellent

□ Good

□ Fair

□ Poor

□ Foul

□ Other

MANNER:

□ Calm □ Angry

□ Rational □ Irrational

□ Coherent □ Incoherent

□ Deliberate □ Emotional

□ Righteous □ Laughing

SPEECH PATTERN:

□ Fast □ Slow

□ Distinct □ Distorted

□ Stutter □ Nasal

□ Slurred □ Lisp

ACCENT:

□ Local

□ Not Local

□ Foreign

□ Race

BACKGROUND NOISES:

□ Factory Machines □ Trains

□ Uproar □ Animals

□ Music □ Quiet

□ Office Machines □ Voices

□ Mixed □ Airplanes

□ Street Traffic □ Party

Suspicious Package Checklist

Printable suspicious package checklist

When dealing with a suspicious package note the following:

□ Grease stains or discoloration

□ Odors

□ Protruding wires or metal

□ Excessive weight/postage/securing materials (tape, string, etc.)

□ Lopsided/uneven

□ Hand written address

□ No return address

□ Misspelled words

□ Confidential, personal, open only by, etc.

□ Foreign mail

Opened Package – If an open package contains an unknown substance:

□ Place it down immediately and gently

□ Do not shake, empty or do anything that would make the substance airborne

□ If available secure the package in a plastic bag

□ Do not move the package

□ Close doors, windows and (if possible) shutdown ventilation systems

□ Do not allow others to enter the area

□ Leave the room and quarantine yourself

□ Notify Security (or designated college official):

  • Take all instances seriously
  • Isolate the area
  • Quarantine any affected individuals
  • Contact a qualified HAZMAT service to address the situation

□ Try to remain calm

Campus Disturbance or Demonstration

Policy

Generally, peaceful, non-obstructive demonstrations should not be interrupted. Demonstrators should not be obstructed or provoked and efforts should be made to conduct College business normally.

General Guidance

A student demonstration should not be disrupted unless one or more of the following conditions exist as a result of the demonstration:

  • Interference with normal operations of the College
  • Prevention of access to office, building, or other College  facilities
  • Threat of physical harm to people
  • Threat or actual damage to College property

If any of these conditions exist, the Incident Commander with assistance from Security will ask the demonstrators to terminate the disruptive activity and inform them that failure to discontinue the specified action will result in disciplinary action and intervention by civil authorities. If the disruptive activity does not cease immediately, local civil authorities should be called for assistance.

If demonstrators are asked to leave, but refuse to leave by regular facility closing time:

    • Arrangements should be made for Security to closely monitor the situation during non- business hours, or
    • A decision will be made to treat the violation of regular closing hours as a disruptive demonstration.
  • If there is an immediate threat of bodily harm or damage to property, Security will dial 911 for assistance and contact the Incident Commander with an update of the situation.
  • The local emergency services authorities will notify the College when normal operations can resume. Safety and security of innocent bystanders or occupants are the primary concerns.

CIVIL DISTURBANCE – ON CAMPUS

Peaceful Demonstration

Expected Impact

  • General distraction

Expected Consequences

  • Some disruption of College activities possible
  • Escalation possible

Suggested Action Steps

  • EMBCP may not be activated
  • IRT contacted
  • EMT notified
  • Situation monitored closely
  • Most Critical Plans / Resources:
    • Security
    • Public Relations
    • Student Services
Violent Demonstration

Expected Impact

  • General panic.
  • Injuries possible.
  • Physical damage possible.

Expected Consequences

  • College activities closed until the situation stabilizes.
  • Law suits.
  • Serious PR exposure.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Campus closed
  • Security is instructed to disperse the demonstrators
  • All entrances closed
  • Most Critical Plans / Resources:
    • Security
    • Public Relations
    • Student Services

CIVIL DISTURBANCE – OFF CAMPUS

Peaceful Demonstration

Expected Impact

  • Little if any impact

Expected Consequences

  • College activities unaffected
  • Could spread to campus.

Suggested Action Steps

  • EMBCP not Activated
  • IRT not Contacted
  • EMT may be Notified
  • Situation Monitored Closely
  • Most Critical Plans / Resources:
    • Security
Violent Demonstration

Expected Impact

  • Serious Distraction.

Expected Consequences

  • College activities may be affected.
  • Could spread to campus.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • The EOC may be activated
  • All entrances monitored
  • Is this the type of political demonstration that could spread to campus?
    If so, consider closing the Campus
  • Situation monitored closely
  • Individuals leaving the Campus are routed out of harm’s way.
  • Most Critical Plans / Resources:
    • Security
    • Public Relations
    • Student Services

Fire and Facility Evacuation

Procedures to be followed:

  • If a fire is discovered in any building on campus, the individual shall immediately pull the closest fire alarm switch.
  • When  a  fire  alarm  is  activated,  all  occupants  will  evacuate  the  building  in  a  timely   and responsive manner. Building Liaisons should be the last occupants to leave the building to ensure everyone has exited the building.  A Building Liaison for each building will be appointed.
  • Should a person have to remain in the building due to circumstances beyond his/her control, the Building Liaison will notify the arriving fire officials of the person’s location and the condition of the individual (i.e., handicapped, wheelchair bound, injured, etc.).
  • The alarm systems should  be  designed  to  notify  the  monitoring  company  of  a  fire  at  the location in which the alarm was activated. Security will immediately contact the Incident Commander and inform him/her of the situation.
  • When feasible, Security will respond to the alarm panel of the building that has been activated and determine the exact location of the activation. Security will go to that location to determine the response needed and will inform the arriving emergency personnel of their findings and will assist with traffic and crowd control.

Evacuation:

When an evacuation of a building is ordered, the evacuation will be done in an orderly and safe manner. All faculty, staff, and students are to assemble in areas designated by the Emergency Management and Business Continuity Plan Coordinator. Evacuation orders may be given for multiple purposes.  Building Liaisons will be responsible for notifying building occupants where the assemble area is.  Emergency evacuation routes for each building, including assembly areas, are identified on Appendix D and shall be utilized by the building liaison in an emergency situation requiring evacuation.

Building Liaisons are the safety committee members and other designated personnel for each building.

Building Liaisons:

  1. Initiate evacuation procedures.
  2. Conduct a sweep of his/her assigned area - be certain that everyone has evacuated.
  3. Close doors as areas are evacuated.
  4. Assist with the extraction of any physically challenged individuals. If necessary, record the location of any individual who require emergency personnel to perform the extraction.
  5. Be the last one out.
  6. Maintain an orderly evacuation.
  7. Record inappropriate actions (panic, use of elevators, etc.).
  8. Assemble and account for individuals at a designated safe location.
  9. Record any missing individuals and their last known location.
  10. Document evacuation time.
  11. In the most minor of incidents, only Faculty and Staff with training in the use of fire extinguishers are permitted to actually fight a fire.

Evacuation Procedures

When an evacuation of a building is ordered, the evacuation will be done in an orderly and safe manner. All faculty, staff, and students are to assemble in designated areas. Evacuation orders may be given for multiple purposes.

  • Know where all emergency exits, alarm pulls, and fire extinguishers are located.
  • Never assume the alarm is only a drill.
  • When the alarm sounds, remain calm.
  • Make sure employees/students in your area have heard the alarm and know to evacuate immediately.
  • Turn off all equipment.
  • Shut the door as you exit.
  • Check restrooms and workrooms as you exit the building.
  • Use exits away from any visible smoke or fire.
  • Do not use the elevator.
  • Anyone who is unable to exit on his or her own should be assisted to an area at the top of the stairs to await evacuation by the fire department. Do notblock the stairs.
  • Proceed to a previously designated area away from the building. Check class roll or have all students/employees sign a list so everyone is accounted for.
  • Do not try to leave the parking area. Streets must remain clear to allow emergency vehicles access to the building.
  • Do not return to the building until the Director of Security & Safety or Director of Physical Plant gives instructions to do so.

Procedures for evacuation and location of fire extinguishers and alarm pulls are posted in each classroom.

FIRE

Minor Fire

Expected Impact

  • Building lighting, HVAC, possibly shut down.
  • Some immediate danger.
  • Some panic possible.

Expected Consequences

  • College operations in the affected building are shutdown.
  • Restricted areas.

Suggested Action Steps

  • EMBCP probably not activated
  • IRT probably not contacted
  • EMT notified at a later date
  • Building is evacuated (this should occur automatically)
  • Fire Department contacted
  • Building occupants gather a safe distance away – names are recorded and information is collected
  • Shut down utilities once the building is evacuated
  • Most Critical Plans / Resources:
    • Facilities
Major Fire

Expected Impact

  • Building lighting, HVAC, probably shut down.
  • Immediate danger.
  • Some panic probable.

Expected Consequences

  • College operations in the affected building are immediately shutdown.
  • College operations in the general area are shutdown.
  • Building contamination may prevent immediate re-occupancy.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • The EOC may be activated
  • Building is evacuated (this should occur automatically)
  • Fire Department contacted
  • Building occupants gather a safe distance away – names are recorded and information is collected
  • Shut down utilities once the building is evacuated
  • Most Critical Plans / Resources:
    • Facilities
    • Security
    • Public Relations
    • EH&S
Fire accompanied with an Explosion

Expected Impact

  • Building lighting, HVAC, probably shut down.
  • Immediate danger.
  • General panic.
  • Injuries likely.
  • Fatalities possible.

Expected Consequences

  • College operations in the affected building are immediately shutdown.
  • College operations in the general area are shutdown.
  • Building contamination may prevent immediate re-occupancy.
  • All campus operations may be shutdown.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Building is evacuated (this should occur automatically)
  • Fire Department contacted
  • Building occupants gather a safe distance away – names are recorded and information is collected
  • Shut down utilities once the building is evacuated
  • Eliminate a terrorist attack as a possibility
  • Consider closing the campus
  • Most Critical Plans / Resources:
    • Facilities
    • Security
    • Public Relations
    • EH&S
    • Student Health Services

Hazardous Release

Procedures to be followed:

  • If a hazardous substance is discovered on the campus, the individual shall immediately contact Security at 670-0789 and provide as much information as possible. At a minimum, the individual should provide a description of the substance (color and texture) and any specific characteristics (odor, smoke, etc.). Exposed individuals should quarantine themselves at a safe location.
  • If a telephone call or information is received stating HAZMAT material is somewhere on the campus:
    • Recipient will write down the call as precisely as possible, noting time of call, length of call, any distinguishing  characteristics  of  the  caller’s  voice,  to  include male/female, accent, age, etc., and the possible location.
    • Recipient does not hang up the phone when the call is completed. Keep the line open or place it on “hold”.
    • Recipient immediately contacts security and advises him/her of the call, and provides a detailed written text.
  • In addition to contacting the Incident Commander, Security will call 911 advising local fire/HAZMAT authorities of the situation and request local emergency services assistance. Fire/HAZMAT authorities should be updated of the situation upon their arrival.  Law enforcement officials should be sent to initiate any police actions.
  • The Incident Commander will direct that the affected area be evacuated and isolated.
    • When necessary and as directed, Faculty and Staff will inform students of the situation and ask them to leave all personal belongings, to include books, backpacks, and coats in the isolated area and evacuate the room or area that is potentially affected. They will move into a safe location as designated by officials on site.
    • Faculty and office staff should be the last to leave the area/classroom and should conduct a quick review to assure the isolated area is evacuated.
  • Security will be posted to ensure no one enters the isolated area until emergency personnel arrive and the area is determined to be safe.
  • All students, faculty, and staff will vacate all affected areas and move into a safe location as designated by officials on site.
  • When necessary, Facilities will isolate the appropriate utilities (ventilation, air conditioning, etc.) within the building to further prevent the air-borne spread of any substance.
  • Once fire/HAZMAT authorities arrive, the Incident Commander will assist them.  Only trained personnel should attempt to perform a methodical search of the buildings.
  • The fire/HAZMAT authorities will notify the Incident Commander when reentry to the isolated area can be made.
  • If a hazardous release occurs outdoors on the campus grounds or at a nearby location that may affect the campus, the following procedures will be taken:
    • A Shelter-in-Place order will be issued.
    • Facilities will shut down the appropriate utilities (ventilation, air conditioning, etc.) within the building to further prevent the air-borne spread of any substance.

HAZARDOUS RELEASE – ON CAMPUS

Chemical, Radiation or Biological Release (Inside a Building)

 

Expected Impact

  • General panic.
  • Injuries (chemical) or sickness
  • Immediate fatalities and/or fatal exposures possible.

Expected Consequences

  • College operations in the affected building(s) are shutdown.
  • Government authorities assume incident command & may commandeer College resources.
  • Violation penalties from regulatory agencies.
  • Law suits.
  • Serious PR exposure.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Eliminate a terrorist attack as a possibility
  • Consider evacuating the campus
  • All entrances closed
  • Ventilation systems in affected building(s) shutdown
  • Personnel in affected building(s) are quarantined
  • Most Critical Plans / Resources:
    • Public Relations
    • Facilities
    • Security
    • EH&S
    • Student Health Services
Chemical, Radiation or Biological Release (Outside on Campus)

Expected Impact

  • General panic.
  • Injuries (chemical) or sickness
  • Immediate fatalities and/or fatal exposures possible.

Expected Consequences

  • College operations will likely be shutdown.
  • Government authorities assume incident command & may commandeer College resources.
  • Violation penalties from regulatory agencies if campus responsible.
  • PR exposure

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC (if travel to the EOC possible)
  • Eliminate a terrorist attack as a possibility
  • Campus not evacuated/everyone remains indoors
  • All ventilation systems shut down
  • Personnel in affected areas are quarantined
  • All entrances closed
  • Most Critical Plans / Resources:
    • Public Relations                 
    • Facilities
    • Security
    • EH&S
    • Nearly all Resources Critical

HAZARDOUS RELEASE – OFF CAMPUS

Chemical Release

Expected Impact

  • Probable panic.
  • College activities probably not directly affected.
  • Indirect impact such as the loss of utility services is possible.

Expected Consequences

  • Once the situation becomes known it will be impossible to concentrate on normal activities.
  • College effectively paralyzed.
  • Government authorities may commandeer College resources.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Be prepared to shut down all ventilation systems
  • Eliminate a terrorist attack as a possibility
  • All campus entrances & exits closed
  • All individuals may be instructed to leave the Campus grounds and to seek shelter inside buildings
  • Most Critical Plans / Resources:
    • Public Relations
    • Security
    • EH&S
Biological or Radiation Release

Expected Impact

  • Panic almost certain.
  • College activities probably not directly affected.
  • Indirect impact such as the loss of utility services is unlikely but possible.

Expected Consequences

  • Once the situation becomes known it will be impossible to concentrate on normal activities.
  • College effectively paralyzed.
  • Government authorities may commandeer College Resources.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Be prepared to shut down all ventilation systems
  • Eliminate a terrorist attack as a possibility
  • All campus entrances & exits closed
  • All individuals may be instructed to leave the Campus grounds and to seek shelter inside buildings
  • Most Critical Plans / Resources:
    • Public Relations
    • Security
    • EH&S

Notes on Hazardous Releases:

  • We are assuming that this is an accidental non-terrorist event.
  • A chemical release will likely affect a limited area; individuals can be routed out of harm’s way. A shut down of College operations will likely be of a short duration unless the release is on or very near Campus.
  • A biological or radiation release may directly impact the Campus even if the point of release is off-Campus.
  • An accidental release is most likely a chemical release.
  • For a chemical release it may be necessary for individuals on lower floors to move to upper floors; conducting a “vertical evacuation.”

Hostile Intruder Incident

  • If a Hostile Intruder is discovered on the campus, the individual making the discovery shall immediately contact Security and 911 and provide as much information as possible. Do not approach the intruder or intervene in any ongoing crime. At a minimum, the individual should provide a description of the intruder and any specific characteristics (height, weight, hair color, race, and type and color of clothing) and type of weapon(s) if any.
  • If gunshots are heard within a building, individuals in hallways will immediately seek shelter in classrooms. Faculty will close and lock or barricade room doors, close windows and window treatments, and turn off the lights to that area. Faculty should try to calm student fears and keep them as quiet as possible and out-of-sight. Faculty will stay in the locked/barricaded room until informed by Police/Security personnel that it is safe to come out of the area. Faculty should use cell phones to call 911 and notify Security personnel of the situation.
  • Under no circumstances should the fire alarm be activated or an attempt made to evacuate the building unless you are in the room or immediate area where the shots are being fired. Persons may be placed in harm’s way when they are attempting to evacuate the building.
  • Office personnel in the affected  building  will  close  and  secure  their  office  areas  and  immediately call 911 and Security at 670-0789.
  • Security will be posted to ensure no one enters the building(s) until local emergency services personnel arrive and the area is determined to be safe. The BlackboardConnect broadcast system will be activated to inform the campus of the threat and to provide instructions on precautions to be taken.
  • Once local emergency service authorities arrive, the Incident Commander will coordinate any information or assistance with them. Only trained law enforcement personnel should attempt to perform a methodical search of the buildings in which the hostile intruder is located.
  • A senior  law  enforcement  officer  on  scene  will  notify  the  Incident  Commander  when reentry  to the building can be made and the classes and office areas are safe to open.

HOSTILE INTRUDER

Unarmed

Expected Impact

  • Panic possible.
  • Psychological trauma.
  • Injuries possible.

Expected Consequences

  • Government authorities may assume incident command and may limit access to the area.
  • College operations in the affected areas are shutdown.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • EOC activated
  • Eliminate a terrorist attack as a possibility
  • Security confronts the intruder
  • Consider an evacuation of the immediate area
  • If the threat is outside, cancel all outdoor events
  • BlackboardConnect alert broadcast if deemed necessary
  • Most Critical Plans / Resources:
    • Security
    • Public relations
Armed

Expected Impact

  • Panic certain.
  • Psychological trauma.
  • Injuries and fatalities possible.
  • Serious life-threatening event.

Expected Consequences

  • Government authorities assume incident command and will likely limit access to the area.
  • College operations are shutdown.
  • If fatalities occur, the Campus will likely be closed temporarily.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • BlackboardConnect Alert broadcast
  • EOC activated
  • Eliminate a terrorist attack as a possibility
  • Security establishes a perimeter around the affected areas
  • Consider an Emergency Lockdown of the immediate area
  • If the threat is outside, cancel all outdoor events
  • Most Critical Plans / Resources:
    • Security
    • Public Relations
    • Student Services

Police will likely set up a building perimeter and probably a closer inner perimeter. If the subject or subjects have injured anyone, arriving officers will take actions to prevent further harm. If the subject or subjects have only threatened harm then a negotiating team will be set up.

Shelter-in-Place

There are a number of emergency situations where an evacuation of a building and/or classroom is not advisable – tornadoes, hostile intruder, hazardous release outside, terrorist attack, etc.  Standard Operating Procedures for each building on campus have been developed.  Please refer to the Shelter in Place document found on Blackboard under the Employee Resources/Work Life tab in the Safety Section.

Communications

  • A “Shelter-in-Place” will be announced via BlackboardConnect.
  • If a situation that may require a Shelter-in-Place is discovered, the individual making the discovery shall immediately contact Security who will advise the Incident Commander and provide as much information as possible.
  • Fire evacuation alarms are not to be sounded.

Procedures

  • Lock classroom and other doors.
  • Close windows & window treatments.
  • Turn off lights.
  • Everyone is to remain quiet and not enter hallways.
  • Should the fire alarm sound, do not evacuate the building unless:
    • You have firsthand knowledge that there is a fire in the building, or
    • You have been advised by Police/Security to evacuate the building
  • Crouch down in areas that are out of sight from doors and windows.
  • Students in hallways are to seek shelter in the nearest classroom.
  • Students in outdoor areas should immediately take cover.

Natural Disasters

General Guidance

The Emergency Management and Business Continuity Plan defines weather monitoring and College overall response to weather related threats. Faculty and Staff activities focus on safety issues and, in certain cases, the protection of College assets. Faculty and Staff are responsible for securing work area assets and for conducting preliminary damage assessments of work areas (see checklists).

Procedures to be followed by Faculty and Staff:

Hurricanes, Tropical Storms, and Floods
  • The College will be closed before travel conditions become dangerous and will not reopen until the environment is safe. There are no special on-campus safety guidelines for non-storm personnel and students.
  • Faculty and Staff are required to secure their work areas for wind and flooding prior to being released.
Winter Storms
  • The College will be closed before travel conditions become dangerous and will not reopen until the environment is safe. There are no special on-campus safety guidelines for non-storm personnel and students.
  • Since no building or building content damage is expected, Faculty and Staff are not required to secure their work areas prior to being released.
Thunderstorms
  • Observe the following rules if lightning is occurring or is about to commence:
    • If outdoors, do not take shelter under a tree.
    • Avoid water fixtures, telephone lines, and any electrical conducting materials.
    • Stay inside buildings and off campus grounds.
Tornadoes
  • If a tornado is spotted or imminent take the following steps immediately:
    • Notification of a pending disaster will be announced (via BlackboardConnect)-fire/evacuation alarms are not to be activated.
    • Evacuate all trailers and temporary structures. Proceed immediately to a structurally secure building.
    • Go to the interior area of a building.
    • Do not seek shelter in gyms, auditoriums, and other large open areas.
    • Take cover under a sturdy object.
    • Protect your head, neck, and face.
    • Stay away from windows and items that might fall.
  • There is not a sufficient warning period to close the College or to effectively protect College assets. Therefore no special effort should be made to protect College assets; all attention should be directed towards life safety procedures.
Earthquakes
  • If an earthquake strikes while you are in a building, take cover immediately under a sturdy object covering your head, neck, and face. Be prepared to move with the object. To the extent possible, stay away from windows and items that might fall.
  • Do not attempt an evacuation during the earthquake. Also be prepared for aftershocks.
  • In outdoor areas, stay away from power lines, buildings, and any objects that might fall. In an automobile, pull off the road away from overpasses, bridges, and large structures that might f all.
  • There is no warning period; therefore, all attention should be directed towards life safety procedures.

Campus Closing Checklist – Flood Threat

Printable campus closing checklist - flood threat

In the event that the College suspends normal operations in response to the threat of a tropical storm or other rain/flood event, the following activities should be carried out in each unit prior to Faculty and Staff being released.

□ Back-up critical documents on computer hard drives. Secure removable media in zip-lock bags and take duplicate copies off site.

□ Unplug computers, printers and other electrical appliances.

Ground floor occupants in buildings subject to flooding:

  • Relocate contents from bottom drawers of desks and file cabinets to locations safe from flooding.
  • Move all equipment, books, papers and other valuables off the floor to locations safe from flooding.
  • If necessary, relocate equipment and other valuables to a higher floor. (Be sure that equipment and other valuables that are moved outside your office are tagged for easy identification and retrieval).
  • Cover and secure or encase and seal equipment and other valuables with plastic.

□ In lab areas:

  • In lab areas subject to flooding, store sensitive apparatus and glassware in areas not likely to flood.
  • Attend to critical utility-dependent processes and make arrangements for back-up supply.
  • Assure all hazardous and biohazard materials and wastes are properly protected.

□ Check contents of refrigerators and set to coldest setting.

□ Empty trash receptacles of items likely to rot.

□ Take home all personal items of value.

□ Close and latch all windows. Close and lock all doors.

□ Stay tuned to the radio/television for additional information. BlackboardConnect will be used to communicate updates to Faculty, Staff, and Students.

□ Place sand bags in front of buildings known to flood.

Campus Closing Checklist – Wind & Flood (Hurricane) Threat

Printable campus closing checklist - wind and flood (hurricane) threat

In the event that the College suspends normal operations in response to the threat of a hurricane or other severe wind and/or flood event the following activities should be carried out in each unit prior to Faculty and Staff being released.

□ Back-up critical documents on computer hard drives. Secure removable media in zip-lock bags and take duplicate copies off site.

□ Unplug computers, printers and other electrical appliances.

All occupants:

  • Relocate contents from bottom drawers of desks and file cabinets to locations safe from water damage.
  • Move all equipment, books, papers, and other valuables away from windows, off the floor, and to interior areas of the building. (Be sure that equipment and other valuables that are moved outside your office are tagged for easy identification and retrieval).
  • For ground floor occupants in buildings subject to flooding: If necessary, relocate equipment and other valuables to a higher floor. (Be sure that equipment and other valuables that are moved outside your office are tagged for easy identification and retrieval).
  • Cover and secure or encase and seal equipment and other valuables with plastic.
  • Clear desktops, tables, and exposed horizontal surfaces of materials subject to damage.
  • Close and latch (or secure with tape) all filing cabinets.
  • To the extent possible, turn bookcases, shelving units, etc. around to face walls.
  • Place telephones in desk drawers.

□ In lab areas:

  • Store sensitive apparatus and glassware in areas safe from flooding and wind damage.
  • Attend to critical utility-dependent processes and make arrangements for back-up supply.
  • Assure all hazardous and biohazard materials and wastes are properly protected.

□ Check contents of refrigerators and set to coldest setting.

□ Empty trash receptacles of items likely to rot.

□ Take home all personal items of value.

□ Close and latch all windows. Close and lock all doors.

□ Stay tuned to the radio/television for additional information. BlackboardConnect will be used to communicate updates to Faculty, Staff, and Students.

□ Place sand bags in front of buildings known to flood.

Work Area Damage Assessment - Checklist Offices, Rooms, etc.

Printable work area damage assessment checklist

Building                Room                Inspected By                                      Date             

Work Area Damage Assessment Checklist
CategoryConditionPriority
Electrical Equip.
Computers    
Printers    
Monitors    
Peripherals    
Copiers    
Calculators    
Other    
Communications
Telephones    
Cellular Phones    
Two-way Radios    
Fax Machines    
Switchboard    
E-mail    
Other    
Supplies
Paper    
Forms    
Other    
Furniture
Chairs    
Desks    
Credenzas    
Tables    
Other    

Work Area Damage Assessment – Checklist Labs

Printable work area damage assessment checklist for labs

Building                Lab                  Inspected By                              Date               

Work Area Damage Assessment Checklist for Labs
CategoryConditionPriority
     
Critical Substances    
     
Radioactive    
     
Gasses    
     
Flammable Materials    
     
Biological    
     
Spills    
     
Power    
     
Temperature Sensitive    
     
Ventilation Control    
     
Laser    
     
Life Support    
     
Animals    
     
Other    
     
Other    
     
Other    
                          

SEVERE WINTER STORM

Expected Impact

  • Some wind damage likely, possibly trees down.
  • Some buildings may be breached and frozen pipes possible.
  • Utility disruptions (especially electric) possible.

Expected Consequences

  • College activities closed beginning 2-3 hours pre-strike.
  • College activities likely closed for one day post-strike.
  • Government authorities may commandeer College resources.

Suggested Action Steps

  • At the alert (48-HR) point:
    • EMBCP activated.
    • IRT contacted.
    • EMT notified.
  • Within the Watch (36-HR) point
    • Secure the campus.
    • Test all backup environment.
  • Within the Warning (24-HR) point
    • If not already accomplished, activate the EOC.
    • Close the College before travel conditions become dangerous.
    • Security and essential personnel take cover at a secure location before the situation becomes dangerous.
  • Most Critical Plans/Resources
    • Facilities.
    • Security.
    • Public relations.
    • Business services.

TROPICAL / HURRICANE STORMS

Tropical Storms and Severe Mid-Latitude Storms

Expected Impact

  • Some wind damage possible.
  • Trees down (possibly).
  • Utility disruptions (especially electric) possible.
  • Some flooding possible.
  • Travel conditions may become  dangerous.

Expected Consequences

  • College activities may be closed beginning about 2 – 3 hours pre-strike.
  • College activities will likely reopen within a day.

Suggested Action Steps

  • At the Alert (48-HR) Point
    • EMBCP activated
    • IRT contacted
    • EMT notified
  • Within the Watch (36-HR) Point
    • Secure the campus
    • Secure building contents (flood damage)
    • Test all backup environmental equipment
  • Within the Warning (24-HR) Point
    • If not already accomplished, Activate the EOC
    • If travel condition are expected to become dangerous close the College
    • Security and Essential Personnel take cover at a secure location before the situation becomes dangerous
  • Most Critical Plans / Resources
    • Facilities
    • Security
    • Public Relations
    • Business Services
Hurricane

Expected Impact

  • Panic possible.
  • Wind damage.
  • Trees down.
  • Buildings breached (building content damage).
  • Utility disruptions (especially electric).
  • Flooding & storm surge possible.
  • Tornadoes possible.
  • Travel conditions will become impossible.

Expected Consequences

  • College activities closed beginning about 12 – 36 hours pre-strike.
  • College activities likely closed post-strike.
  • In an extreme case a semester might be cancelled.
  • Government authorities may commandeer College Resources.

Suggested Action Steps

  • At the Alert (72-HR) Point:
    • EMBCP activated
    • IRT contacted
    • EMT notified
  • Within the Watch (36-HR) Point:
    • Activate the EOC
    • Secure the campus
    • Secure building structures
    • Secure building contents (wind & flood damage)
    • Test all backup environmental equipment
  • Within the Warning (24-HR) Point:
    • Close the College before travel conditions become dangerous
    • All preparations should be completed ASAP
    • Security and Essential Personnel take cover at a secure location before the situation becomes dangerous
  • Most Critical Plans / Resources:
    • Facilities
    • Security
    • Public Relations
    • Business Services
    • Nearly all Resources Critical

TORNADO

Expected Impact

  • Some panic possible.
  • Wind damage likely.
  • Trees down.
  • Building and building content damage.
  • Utility disruptions (especially electric) likely.
  • Injuries likely.
  • Fatalities possible.
  • Potential life-threatening event.

Expected Consequences

  • College activities possibly closed for a few days post-strike.
  • Government authorities may commandeer College resources.
  • Activities scheduled for destroyed & severely damaged buildings will need to be relocated.

Suggested Action Steps

  • At the Watch Point
    • Facilities assigns someone to continually monitor weather reports
  • At the Warning Point
    • Weather reports continually monitored
    • Facilities assigns someone with communication equipment to observe weather conditions
  • After the Storm
    • EMBCP activated
    • IRT contacted
    • EMT notified
    • Activate the EOC
  • Most Critical Plans / Resources:
    • Facilities
    • Security
    • Public Relations
    • EH&S
    • Student Services
    • Nearly all Resources Critical

EARTHQUAKE

Magnitude 4.0 or less Earthquake

Expected Impact

  • No serious impact expected.

Expected Consequences

  • No serious impact expected.
Magnitude 4.1 to 5.9 Earthquake

Expected Impact

  • Some panic likely.
  • Some building and building content damage possible.
  • Utility disruptions almost certain.
  • Injuries possible.

Expected Consequences

  • Activities scheduled for damaged buildings will need to be relocated.
  • The College may be closed for several days.
Magnitude 6.0 or more Earthquake

Expected Impact

  • Panic certain.
  • Widespread building and building content damage.
  • Utility disruptions certain.
  • Injuries and fatalities likely.
  • Serious life-threatening event.

Expected Consequences

  • Government authorities may commandeer College resources.
  • Activities scheduled for destroyed & severely damaged buildings will need to be relocated.
  • The College will likely be closed for several days.
  • In an extreme situation, the College may be closed for a semester.

Suggested Action Steps

  • After the event
  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Most Critical Plans / Resources:
    • Facilities
    • Security
    • Public Relations
    • EH&S
    • Student Services
    • Student Health Services
    • Nearly all Resources Critical

AIRPLANE CRASH

Expected Impact

  • Panic certain.
  • Widespread building and building content damage.
  • Injuries and fatalities likely.
  • Serious life-threatening event.

Expected Consequences

  • Government authorities may commandeer College resources.
  • Government authorities assume incident command and will likely limit access to the area.
  • Activities scheduled for destroyed & severely damaged buildings will need to be relocated.
  • The campus will likely be closed for several days.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • EOC activated
  • Most Critical Plans / Resources:
    • Facilities
    • Security
    • Public Relations
    • Nearly all Resources Critical

Terrorist Attack

Weapon of Mass Destruction

A Weapon of Mass Destruction includes biological, chemical, nuclear, incendiary or highly explosive material and any combination thereof.

General Guidelines

Emergency action steps will depend upon the type of device and/or agent used and whether it is used on-campus, in a campus building or off-campus. The College has developed plans to respond to such situations and has established lines of communication with appropriate civil authorities to obtain current information.

Action Steps
  1. Notify Security at 409 670-0789, who will:
    1. Call 911 to dispatch police/bomb-squad and fire/hazmat
    2. Contact the Incident Commander
    3. Contact the FBI
    4. Contact the Local/Regional Office of Emergency Management
    5. Contact the Local Health Department
  2. In most cases authorities will set-up an Incident Command Center upwind of the hazard.
  3. Avoid contamination:
    1. At the point of the release
    2. By exposed individuals
    3. Limit access in the area to those responsible for rescue or material/device analysis
  4. Do not touch or move any suspicious object:
    1. Do not use radios, cell phones, etc. that may trigger detonation
    2. Evacuate the area
  5. If an unknown material has been released:
    1. Facilities will shut down ventilation systems
    2. If the release is internal, secure the affected area and evacuate
    3. Affected individuals should quarantine themselves at a safe location
    4. If the release is external, secure the perimeter and execute a Shelter-in-Place
  6. If a hazardous release occurs off-campus:
    1. And contamination is expected to affect the campus, you will be given instructions to remain indoors
    2. And contamination is not expected to affect the campus, you will be given instructions on avoiding any contaminated areas.

TERRORIST ACTIVITY – ON CAMPUS

Bomb Detonation, Chemical, Radiation or Biological Release (Inside a Building)

Expected Impact

  • General panic.
  • Additional detonations or releases possible.
  • Immediate fatalities and/or fatal exposures possible.
  • Injuries or sickness.
  • Psychological trauma.
  • Physical damage.
  • Utility interruption.
  • Environmental contamination.

Expected Consequences

  • College activities suspended until the situation stabilizes.
  • Government authorities assume incident command & may commandeer College resources.
  • Increased scrutiny from regulatory agencies.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Eliminate hoax as a possibility
  • Affected buildings evacuated
  • Consider a campus-wide evacuation
  • All entrances closed
  • Ventilation systems in affected building(s) shutdown
  • Personnel from affected building(s) are quarantined
  • Most Critical Plans / Resources:
    • Security
    • Facilities
    • Public Relations
    • EH&S
    • Student Health Services
Bomb Detonation, Chemical, Radiation or Biological Release (Outside on Campus)

Expected Impact

  • General panic.
  • Additional detonations or releases possible.
  • Immediate fatalities and/or fatal exposures possible.
  • Injuries or sickness.
  • Psychological trauma.
  • Physical damage.
  • Utility interruption.
  • Environmental contamination.

Expected Consequences

  • College activities suspended until the situation stabilizes.
  • Government authorities assume incident command & may commandeer College resources.
  • Increased scrutiny from regulatory agencies.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Eliminate hoax as a possibility
  • Campus not evacuated/everyone remains indoors
  • All ventilation systems shut down
  • Personnel in affected areas are quarantined
  • All entrances closed
  • Most Critical Plans / Resources:
    • Security
    • Facilities
    • Public Relations
    • EH&S
    • Nearly all Resources Critical

TERRORIST ACTIVITY – OFF CAMPUS (IN THE GENERAL AREA)

Bomb Detonation

Expected Impact

  • High anxiety levels.
  • Possible panic.
  • College activities probably not directly affected.
  • Indirect impact such as the loss of utility services is possible.

Expected Consequences

  • Once the situation becomes known it will be difficult to concentrate on normal activities.
  • College effectively paralyzed.
  • Government authorities may commandeer College resources.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Eliminate hoax as a possibility
  • All entrances & exits closed
  • Most Critical Plans / Resources:
    • Security
    • Public Relations
    • EH&S
Chemical, Biological or Radiation Release

Expected Impact

  • High anxiety levels.
  • Probable panic.
  • College activities probably not directly affected.
  • Indirect impact such as the loss of utility services is possible.

Expected Consequences

  • Once the situation becomes known it will be difficult to concentrate on normal activities.
  • College effectively paralyzed.
  • Government Authorities may commandeer College resources.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Eliminate hoax as a possibility
  • All entrances & exits closed
  • All individuals are instructed to leave the grounds and to seek shelter inside buildings.
  • Shut down all ventilation systems
  • Most Critical Plans / Resources:
    • Security
    • Public Relations
    • EH&S

Notes on Weapons of Mass Destruction (WMD):

  • There are important differences between radiation, biological and chemical releases. This table assumes that a biological or radiation release is detected at the time of release and that may not be the case. If a biological or radiation release remains undetected for a period of time all opportunities for initial action steps will be lost. Biological or radiation release could impact the entire region where, due to a required mass, a chemical release will likely impact a more limited area.
  • This table does not address a technology attack. Although important university activities could be disabled it is unlikely that there would be life-threatening situations. The response will have to be handled by the technology department; there would be very little that anyone else could do.
  • Since a bomb detonation or chemical release will likely impact a limited area, individuals can be routed out of harm’s way. A shut down of College operations will likely be of a short duration.
  • For a chemical release it may be necessary for individuals on lower floors to move to upper floors; conducting a “vertical evacuation.”
  • A biological or radiation release may directly impact the campus even if the point of release is off-campus.
  • Longer-term considerations include the possible relocation of resident students and the evaluation of the personal lives of displaced employees.
Bomb Threat
  • Since this is only a threat there is assumed to be no injuries or damages
  • Contact security
  • Evacuate building(s) if the threat is real
  • Prosecute all hoaxes
Anthrax
  • Take all instances seriously
  • Isolate the area
  • Quarantine any affected individuals

Contact a qualified HAZMAT service to address the situation

TECHNOLOGY DISASTER

Software Failure

Expected Impact

  • No damages likely.
  • Not life-threatening.
  • Services should be restored within 48-hours.

Expected Consequences

  • Degradation of college activities.
  • College should remain open.

Suggested Action Steps

  • EMBCP may be activated
  • IRT may be contacted
  • EMT notified
  • IS works to restore services
  • Most Critical Plans / Resources:
    • IT

Hardware Failure

Expected Impact

  • No damages likely.
  • Not life-threatening.
  • Services may not be restored for several days.

Expected Consequences

  • Serious degradation of college activities.
  • College should remain open.

Suggested Action Steps

  • EMBCP may be activated
  • IRT may be contacted
  • EMT notified
  • IS works to restore services
  • Alternate site plan possibly activated
  • Most Critical Plans / Resources:
    • IT

UTILITY OUTAGE – ELECTRICAL

Outage of Short Duration (<15 min.)

Expected Impact

  • Most lighting, HVAC, shut down.
  • Little immediate danger.
  • Little panic.
  • Fire detection, notification and suppression systems may be affected.

Expected Consequences

  • College operations in the affected areas are shutdown.

Suggested Action Steps

  • EMBCP not activated
  • IRT not contacted
  • EMT not notified
  • Utility authorities contacted
  • This situation does not meet the definition of a disaster
  • Facilities needs to monitor
  • Most Critical Plans / Resources:
    • Facilities

Outage expected to be of Moderate Duration (>15 minutes, but <4 hours).

Expected Impact

  • Most lighting, HVAC, shut down.
  • Little immediate danger.
  • Little panic.
  • Fire detection, notification and suppression systems may be affected.

Expected Consequences

  • College operations in the affected areas are shutdown.
  • Research assets could be in jeopardy.

Suggested Action Steps

  • EMBCP may be activated
  • IRT may be contacted
  • EMT notified at a later date
  • Utility authorities contacted
  • Affected areas are evacuated
  • Some rescheduling of classes likely
  • Most Critical Plans / Resources:
    • Facilities
    • Security
    • Public Relations

Outage of Extended Duration (>4 hours)

Expected Impact

  • Most lighting, HVAC, shut down.
  • Little immediate danger.
  • Little panic.
  • Fire detection, notification and suppression systems may be affected.

Expected Consequences

  • College operations in the affected areas are shutdown.
  • Research assets could be in jeopardy.
  • Building air quality issues may prevent immediate re-occupancy.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Utility authorities contacted
  • Affected areas are evacuated
  • Rescheduling of classes will be necessary
  • If the outage is widespread:
    • Classes canceled
    • Entrances closed
  • Most Critical Plans / Resources:
    • Facilities
    • Security
    • Public Relations
    • Student Services

Notes:

  • Probably the most critical factor and the most difficult factor to determine is the expected duration of the outage.
  • Generators will supply power to several critical operations.
  • UPS units will supply temporary power and electrical-spike suppression to central data centers.

UTILITY OUTAGE – WATER & SEWER

Water Contamination

Expected Impact

  • Immediate danger.
  • Probable panic.
  • Clear Life-threatening Hazard.

Expected Consequences

  • College activities suspended until the situation stabilizes.
  • Threat could go undetected initially.
  • Law suits.
  • Severe PR exposure.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • Activate the EOC
  • Water system shut down
  • Water authorities contacted
  • Determine if this is a terror-related event. If necessary follow “Terror Activity” guidelines.
  • Arrange for medical evaluations
  • Immediate communicate this information utilizing:
    • Telephone
    • Speaker systems
    • Loud speakers
    • Printed warnings at water consumption areas
    • Close the College
  • Most Critical Plans / Resources:
    • Public Relations
    • Facilities
    • Security
    • EH&S
    • Student Services
    • Student Health Services

Water Unavailable

Expected Impact

  • Little immediate danger
  • Little panic

Expected Consequences

  • Certain College operations are affected.
  • Most College operations can continue for a few  hours.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • The EOC may be activated
  • Water authorities contacted
  • Consider impact on resident students
  • If the outage extends beyond a few hours consider:
    • Portable toilets
    • Bottled water
    • Temporarily closing the College
  • Most Critical Plans / Resources:
    • Facilities
    • Public Relations

Sewer

Expected Impact

  • Health hazard
  • Little panic

Expected Consequences

  • Certain College operations are affected.
  • Most College operations can continue for a few  hours.

Suggested Action Steps

  • EMBCP activated
  • IRT contacted
  • EMT notified
  • The EOC may be activated
  • Shut down system
  • Sewer authorities contacted
  • Cordon off the affected area
  • Arrange for medical evaluations
  • Most Critical Plans / Resources:
    • Public Relations
    • Facilities
    • Security
    • EH&S
    • Student Health Services