Information Technology Support Specialist (AAS)
Associate of Applied Science

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Purpose Statement

This two-year degree prepares students for entry-level positions as computer specialists, computer technicians, help-desk personnel or network specialists. It includes both general knowledge of computer hardware, software and networking operations and specific skills in troubleshooting, problem solving and user assistance. Graduates are prepared to sit for the Microsoft Office Specialist examinations, the A+ examination and the Cisco Certificate Network Associate examination.

Program of Study

First Semester	Course	Credit Hours
BCIS 1310	Programming Methodology	3
COSC 1301	Introduction to Computing	3
ITCC 1310	CCNA Discovery 1	3
ITSC 1325	Personal Computer Hardware	3
POFT 1127	Introduction to Keyboarding	1
Elective	Humanities/Fine Arts	3
	Total Hours	16

Second Semester	Course	Credit Hours
BCIS 1316	Visual Basic Programming	3
ITCC 1311	CCNA Discovery 2	3
ITNW 1354	Implementing/Maintaining Servers	3
ITSW 1304	Introduction to Spreadsheets	3
Elective*	SS/Behavioral Science	3
	Total Hours	15

Third Semester	Course	Credit Hours
BUSI 1301	Business Principles	3
ITCC 1312	CCNA Discovery 3	3
ITSW 1307	Introduction to Databases	3
ITSY 1342	Information Technology Security	3
POFT 2312	Business Corres./Communication	3
Elective*	Math 1314, 1324, OR 1332	3
	Total Hours	18

Fourth Semester	Course	Credit Hours
IMED 1316	Web Design I	3
ITCC 1313	CCNA Discovery 4	3
ITSC 2387	Internship	3
ITSE 1345	Introduction to Oracle SQL	3
SPCH 1318	Interpersonal Communications	3
	Total Hours	15
	Grand Total	64

* Core Curriculum Options